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English (US)
Deutsch (Deutschland)
English (Europe)
English (AU)
English (GB)
Français
日本語
한국어(대한민국)
简体中文
Help and Questions
My Order
Returns
Returns
Return My Order
Return an online order
In store returns
Return a bag bought in store
Return Information
Extended returns this holiday season
Exchanges
Refunds
Track my return package
Responsibility of the sender
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Frequently Asked Questions
My return is held at customs, what should I do?
My return package is lost, what should I do?
What if my bag has a defect?
Can I exchange my order for a different style?
How long do refunds take?
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