You can purchase a Polène creation by selecting your desired items on our official website and completing our secure checkout process.
Selecting Your Creations
To begin your journey with Polène, visit the dedicated page of the model you wish to acquire.
- Select your preferred model and colour.
- Click "Add to Cart" to include the creation in your selection.
- To review your items, select the "Cart" icon at the top right corner of our website.
- Within the cart, you can adjust quantities or refine your selection before proceeding.
Finalising Your Purchase
Once you are ready to complete your order, click the "Check out" button. You will be presented with three options to facilitate your transaction:
- Log in: Access your existing Polène account.
- Create an Account: Register to manage future orders and save your personal details.
- Guest Checkout: Proceed directly to payment without creating a profile.
Shipping and Payment
The Maison offers Home Delivery to ensure your items are delivered securely to your preferred destination.
- Standard Payment: We accept Visa and Mastercard for all transactions.
- Regional Options: Additional local payment methods may be available depending on your delivery zone.
- Customs & Duties: For international deliveries, consult our dedicated guide on Will I have any customs fees to pay?.
Important Note
- Verification: Verify your shipping address and selection with care before confirmation.
- Order Modifications: Once an order is finalised, our Atelier cannot accommodate modifications to the items or the delivery information.