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English (AU) Deutsch (Deutschland) English (Europe) English (GB) English (US) Français 日本語 한국어(대한민국) 简体中文
  1. Help and Questions
  2. My Order
  3. Tracking and delivery

Tracking and delivery

Delivery Information

  • Countries of delivery
  • Delivery fees
  • Delivery times
  • Customs fees
  • Pick-up in store

Tracking Information

  • Courier and tracking information
  • Modify my delivery address
  • Absence during delivery
  • Parcel returned to sender
  • Lost parcel

Frequently Asked Questions

  • I have a problem with my delivery, what should I do?
  • Can I change my delivery address?
  • Why are shipping fees not covered by the brand?
  • Will I have any customs fees to pay?
  • Can I request home delivery?
Contacts
  • contact@polene-paris.com
  • +33 1 70 70 08 83
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au.polene-paris.com
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