Polène offers secure payment options including major credit cards, digital wallets, and local methods, with accepted types varying by region and boutique.
Online Purchases (UAE Market)
- Accepted Cards: Visa and Mastercard are accepted for United Arab Emirates online orders.
- Billing: Your account is debited as soon as the order is validated.
Regional Online Methods
- Australia: Visa, Mastercard, Apple Pay, Klarna, and PayPal.
- Canada: Visa, Mastercard, Apple Pay, and Shop Pay.
- Europe (EUR): Visa, Mastercard, CB, Apple Pay, Shop Pay, PayPal, and Klarna.
- Italy, Spain & Denmark: Visa, Mastercard, Apple Pay, and Shop Pay.
- Japan: Visa, Mastercard, JCB, Diners Club, Discover, Apple Pay, and Shop Pay.
- Singapore: Visa, Mastercard, Union Pay, American Express, and Shop Pay.
- South Korea: Samsung Card, Hyundai Card, Shinhan Card, BC Card, Hana Card, KB Card, Lotte Card, NH Card, Kakao Pay, Payco, Samsung Pay, and Toss.
- United Kingdom: Visa, Mastercard, Discover, Diners Club, Maestro, Union Pay, Apple Pay, Google Pay, Shop Pay, PayPal, and Klarna.
- United States: Visa, Mastercard, Apple Pay, Shop Pay, PayPal, and Klarna (American Express is currently not accepted).
In-Store Purchases
Installment payments like Klarna or PayPal are not offered in our physical boutiques.
Middle East
- Dubai: Cash (AED), Visa, Mastercard, JCB, Diners Club, Discover, and UnionPay.
Asia
- Beijing: Alipay, WeChat Pay, UnionPay, and foreign cards (Visa, Mastercard, JCB, Amex, Diners, Discover).
- Osaka - Hankyu Umeda: Cash (JPY), Visa, Mastercard, JCB, American Express, UnionPay, Alipay, and WeChat Pay.
- Seoul: Cash (KRW), Visa, Mastercard, JCB, and American Express.
- Singapore: Cash (SGD), Visa, Mastercard, JCB, UnionPay, and AliPay.
- Tokyo - Ginza Six: Cash (JPY), Visa, Mastercard, American Express, Diners Club, JCB, UnionPay, and specific digital wallets.
- Tokyo - Omotesando: Cash (JPY), Visa, Mastercard, JCB, and American Express.
Europe
- Copenhagen: Cash (DKK) and all card types, including American Express.
- Hamburg & Milan: Cash (EUR), Visa, and Mastercard (American Express is not accepted).
- London: Cash (GBP), Visa, and Mastercard.
- Paris (Le Bon Marché): Cash (EUR), Visa, Mastercard, American Express, and checks.
- Paris (Richelieu & Champs-Élysées): Cash (EUR), Visa, and Mastercard (American Express is not accepted).
North America
- Costa Mesa: Cash (USD), Visa, Mastercard, and South Coast Plaza Gift Card.
- New York: Cash (USD), Visa, Mastercard, and American Express.
Digital Wallets & QR Code Payments in Boutiques
- Apple Pay & Google Pay: Accepted as standard contactless payments in our New York, European, and Singapore boutiques (not currently accepted in our other Asian locations or Costa Mesa).
- WeChat Pay & Alipay: Accepted at our Beijing, Tokyo Ginza Six, and Osaka Hankyu Umeda boutiques (AliPay is also accepted in Singapore).
- Local Japanese Wallets: au PAY, d payment, PayPay, Rakuten Pay, and LINE Pay are exclusively accepted at the Tokyo Ginza Six boutique.
Important Note
- Secure Payment: All website transactions are completely secure. Your personal data is encrypted and is never saved by Polène.
- Currency: Your order is processed in the currency of the regional website used (AED, USD, EUR, GBP, JPY, KRW, CNY, DKK, CAD, AUD, or SGD).