For the holiday season, the return period is extended until 15 January for all orders placed from 13 November onwards.
Extended Return Policy
- Eligible Orders: This exception applies to all purchases made from 13 November onwards.
- Return Deadline: You have until 15 January to return your items.
- Item Condition: Items must be returned new, unused and in their original packaging to be accepted.
Important Note
- Initiate a Return: To organise your return, please submit your request directly through the Returns portal on the regional website where you placed your order.
- Refunds: Refunds are issued to the original payment method after our team receives and inspects the item.
- Support: For further assistance, contact us by clicking on Submit a Request.