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  1. Help and Questions
  2. My order
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  4. Frequently asked questions

Frequently asked questions

  • How do I know if a style is available in store ?
  • Can I cancel my order ?
  • Can I modify an order already validated?
  • How can I be sure that my order has been registered ?
  • What is a pre-order ?
  • What if I can’t log in to my account to track my order ?
  • Do I need an account to place an order on your website ?
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Contacts
  • contact@polene-paris.com
  • +33 1 70 70 08 83
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