We are sorry but we do not offer exchange for purchases on our website, only returns. You will therefore need to return your order (to do so, you can click on Make a return).
Your bag will be refunded, however, the shipping fees are at your cost.
If you want another color or another style, we will invite you to place a new order.
However, it is possible to exchange a color or model in our shop. To do so, simply go to the store and return your unworn bag. We will refund you via the card used for payment. The refund will appear on your bank account in the following days.
You will be able to choose your new bag and proceed to the payment.