You have 15 days after receipt of your order to make a return.

Please note that the bag must not have been worn, so the return may be refused if the bag shows traces of use.

We are sorry but we do not offer free returns for returns outside of France.

To make your return from a country outside the European Union, simply make your return request directly to the return center of the site on which you made your purchase:  

 

 

 

 

 

 

 

 

 

 

Once your return request has been validated (within a maximum of 48 hours), you will then receive by email the procedure to follow to make your return as well as the return address.

You will also receive a Proforma Invoice by email, which must be stuck on your package. If this invoice does not appear on your package (next to your shipping label), your package will be held at customs and your refund will be delayed.

You can choose the carrier of your choice to make your return.

You will be refunded within 15 days of us receiving your return and you will be sent confirmation by email.

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