You have 15 days after receiving your order to make a return.

Please note that the bag must not have been worn; the reimbursement may be refused if the bag shows signs of use.

To do so, simply make your return request directly to the return center of the site on which you made your purchase:  











Once your return request has been validated (within a maximum of 48 hours), you will receive a pre-paid label by e-mail. This label has to be stuck on the outside of your parcel.

Therefore you will be able to return your bag to by dropping it off at a DHL drop-off point or by scheduling a pick up with DHL so that a delivery person can come and collect your return package.

You will be refunded within 15 days of us receiving your return and you will be sent confirmation by email.

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