It can happen that the color of a garment rubs off on your bag. As this is a result of the garment dye, unfortunately we cannot provide a repair or exchange.
In order to reduce these stains, we advise using a bristle brush for velvet calf leather and applying a cleansing transparent cream for calf leather.
If the stain persists, we advise taking your bag to a specialized laundry for suitable cleaning solutions.